When you add a new process, you must first decide the hierarchy level of the process. You can add processes at any level of your hierarchy groups, within a company.
Next, determine the measures to monitor this process. Usually, each process has at least one measure. If your process includes visual inspections, you can define the defects and defectives that you want to track. For more information, go to Quality attributes.
If you can identify standard assignable causes, add them too. Assignable causes explain an out-of-control process and list the corresponding corrective actions. Control chart points with assignable causes are not used in the control limit calculations.
The Flavorful Fruit Company adds new processes at the division level.
The Filling process has two process measures to monitor.
The Filling process has several defect types and defective types to monitor.
The quality team identifies several assignable causes and corrective actions for out-of-specification measures and rates of defects and defectives.