To specify the data for the analysis, complete the following steps.
C1 | C2 |
---|---|
Total Calls | Unanswered Calls |
47 | 4 |
39 | 1 |
55 | 3 |
67 | 5 |
If you know the proportion of defective items in the population, or if you have estimates for your process from past data, enter a value between 0 and 1 to indicate the historical proportion of defectives. For example, if the historical proportion of defective is 2.3%, enter 0.023.
If you do not enter a historical proportion, Minitab estimates the proportion from your sample data and uses the estimate to calculate process capability.
If you have a target %defective for your process, enter the value to use for the analysis. For example, if the percentage of defectives in your process should not exceed 1%, enter 1.
If you do not enter a target value, Minitab assumes that the target is 0% defectives.