Capability Sixpack: Normal for Decrease Customer Order Cycle Time

Use Capability Sixpack: Normal to use demonstrate that a process is capable of meeting expectations for customer order cycle time.

This example applies to the Supply Chain Module. For more information, go to www.minitab.com/supply-chain-module.

Example

Customer order cycle time is the number of days between a customer order and delivery of the product.

In this worksheet, Order Time is the data column.

Choose Solutions Modules > Functions > Supply Chain KPIs, then select Launch.
Under Cycle Time, select Customer order cycle time.
Select Decrease customer order cycle time, then click OK.
Select Capability Sixpack: Normal, then click OK.
Under Data are arranged as, select Single column.
In Single column, enter the column that contains the cycle time data.
In Subgroup size, enter 1.
In Upper spec, enter the upper specification limit for customer order cycle time. This is the highest cycle time that is acceptable to your organization.
Click Transform, select Box-Cox power transformation (W = Y^λ). (This step is not necessary if your cycle times follow a bell-shaped pattern in the histogram.)
Click OK.

For more information about this analysis, click Help in the main dialog box.