Bar Chart: Function of a Variable for Visualize Relationships With Peak Hour Traffic

Use Bar Chart: Function of a Variable to visualize peak hour traffic by one categorical variable.

This example applies to the Customer Contact Center Module. For more information, go to www.minitab.com/customer-contact-center-module.

Example

Peak hour traffic is the time of day when most tickets are generated.

In this worksheet, Peak Hour Traffic is the graph variable. Call Center Location is the categorical variable.

Choose Solutions Modules > Functions > Customer Contact Center KPIs, then select Launch.
Under Ticket Volume, select Peak hour traffic.
Select Visualize relationships with peak hour traffic, then click OK.
Select Bar Chart: Function of a Variable, then click OK.
From Function, select the function of peak hour traffic that you want to graph.
In Graph variables (desktop app) or Y-variable (web app), enter the column that contains the peak hour traffic data.
In Categorical variable, enter the column of categorical data that defines the groups.
Click OK.

For more information about this analysis, click Help in the main dialog box.