In the previous section, the customer representative created a standard table with the required fields. However, because the entire customer service team needs to standardize the data collection, the team decides to create a form that all team members can access.
You can use the Form Tool to design customized forms that have user-specific instructions to minimize data entry errors. The data entries are then stored in the corresponding data table.
For this example, create a form to collect the date, the customer ID, the customer region, and the type of issue. Follow these instructions to create a new form for manual data entry.
Another way to create a new form is from the Flow Tool . Under the Inputs tab, select the plus button next to Forms to add a new form. You can follow the same steps as above.