Use the
SIPOC
form to capture information about Suppliers, Inputs, Process, Outputs, and
Customers.
A
SIPOC
does not provide links between these items.
The
SIPOC
answers the following questions.
Where does the process start
and end?
What are the major steps in
the process?
What are the primary process
inputs and outputs?
Who are the key internal and
external customers of the process?
Who are the key internal and
external suppliers of the process?
How-to
As a team, determine where
the process starts and where it ends, then enter the main steps of the process.
Enter the primary process
inputs. You do not need to associate inputs with process steps.
List the primary process
outputs. You do not need to associate outputs with process steps.
List the suppliers of the
process. You do not need to associate a supplier with every process input.
List the customers of the
process. You do not need to associate a customer with every process output.
