Use the
Project Charter
form to define the project and its benefits and update this information as the
project progresses.
A project charter is essential to obtain leadership commitment
and to communicate effectively with project stakeholders.
The
Project Charter
answers the following questions.
Why is this project important?
Who is responsible for the
success of this project?
What are the expected benefits
of this project?
When will the expected
benefits begin to accrue and for how long?
Which areas do the improvement
efforts affect?
How-to
The project selection team
often writes an initial project charter.
The project leader provides
a clear definition of the defect to reduce as well as what constitutes a defect
opportunity. Organizations should standardize defect metrics. For example,
usually improvement projects use long-term
DPMO, or
PPM, and short-term Z-bench.
Team members should sign the
project charter prior to launching the project.
Record the collected
information in the project charter.
Update the project charter
as the project progresses.
Usually, you update the
benefits section of the project charter after you establish a baseline for the
process, which also implies that you have evaluated the measurement system.
Usually, you include
finalized benefits information and performance metrics at the completion of the
project.
