answers the following questions.
- Why is this project important?
- Who is responsible for the
success of this project?
- What are the expected benefits
of this project?
- When will the expected
benefits begin to accrue and for how long?
- Which areas do the improvement
- The project selection team
often writes an initial project charter.
- The project leader provides
a clear definition of the defect to reduce as well as what constitutes a defect
opportunity. Organizations should standardize defect metrics. For example,
usually improvement projects use long-term
PPM, and short-term Z-bench.
- Team members should sign the
project charter prior to launching the project.
- Record the collected
information in the project charter.
- Update the project charter
as the project progresses.
- Usually, you update the
benefits section of the project charter after you establish a baseline for the
process, which also implies that you have evaluated the measurement system.
- Usually, you include
finalized benefits information and performance metrics at the completion of the
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