This problem-solving technique allows stakeholders to gain a better understanding of the
problem and its constraints by explicitly stating what is and what is not part of the
problem.
The
Is Is Not
form answers the following questions.
- What factors of a problem are relevant?
- What factors of a problem are absent?
- What are the differences between the critical factors and the distractions?
The Is Is Not
form is commonly used in 8D projects. For more information about 8D, go to 8D Methodology.
How-to
- In the Is column for each area, specify any factors that are directly related to
it.
- In the Could Be (But Is
Not) column for each area, specify any factors that are not directly related
to the problem.
- In the Distnction column, compare the first two columns to determine what the differences
reveal about the nature of the problem.
- Use this information to provide a clear and concise description of the
problem and its scope.
For more information, go to Add and complete a form.