Real-Time SPCTM allows you to have multiple custom subscriptions for your
product, process, and station notifications. By default, each subscription is set to receive
all notifications, as they occur, by email.
Notifications
are available in the My Account settings.
To change the delivery method for a subscription, select
Options
for that subscription and select to receive notifications by email, text, or
both.
- Email only
- Email notifications are sent to the email address of your user account.
- Text only
- Text notifications are sent to the phone number of your user account.
- Email and text
- Receive both email and text notifications.
To specify which notifications to receive for a subscription, select
Options
for that subscription and choose one or more types.
- Out-of-control process
- Receive notifications when a subgroup on a control chart is out-of-control. You will receive
notifications for only the tests that are specified. By default, all control charts
use only Test 1, unless you specify otherwise. To change tests for individual control
charts, go to Specify control chart and capability settings for each measure.
To change tests for all control charts, go to Tests for special causes.
- Specification limit
violation
- Receive notifications when an individual measurement exceeds the
specification limits. To specify specification limits, go to
Specify process targets and process limits for each measure.
- Action limit violation
- Receive notifications when an individual measurement exceeds the action
limits. To specify action limits, go to
Specify process targets and process limits for each measure.
- Station shutdown
- Receive notifications when a station status has been set to
Shutdown.
To receive a daily summary instead of individual notifications for all
selected notification types, select
Daily Summary
for the subscription.
Tip
You can also access your subscriptions
from the
Manage
Notifications
link on the
Account Settings
page.