My Account

Set up notifications abour process changes in Real-Time SPC. By default, each subscription is set to receive all notifications, as they occur, by email.

In This Topic

Account Settings
Notifications
Example of creating a new subscription for specification limit notifications

Account Settings

Displays your user name and role. You can change your password. You can also add a phone number for notification purposes.

Account Settings are available in the My Account settings at the top right of the window, next to the portal selector.

Notifications

Real-Time SPC^TM allows you to have multiple custom subscriptions for your product, process, and station notifications.

Notifications are available in the My Account settings.

To change the delivery method for a subscription, select Options for that subscription and select to receive notifications by email, text, or both.

Email only: Email notifications are sent to the email address of your user account.
Text only: Text notifications are sent to the phone number of your user account.
Email and text: Receive both email and text notifications.

Note

United States phone numbers must be 10 digits with any combination of parentheses, periods, dashes, and spaces as delimiters. Parentheses can only be used on the area code. International phone numbers must start with a + symbol and can contain up to 15 digits with no spaces or delimiters.

To specify which notifications to receive for a subscription, select Options for that subscription and choose one or more types.

Out-of-control process: Receive notifications when a subgroup on a control chart is out-of-control. You will receive notifications for only the tests that are specified. By default, all control charts use only Test 1, unless you specify otherwise. To change tests for individual control charts, go to Specify control chart and capability settings for each measure. To change tests for all control charts, go to Tests for special causes.
Specification limit violation: Receive notifications when an individual measurement exceeds the specification limits. To specify specification limits, go to Specify process targets and process limits for each measure.
Action limit violation: Receive notifications when an individual measurement exceeds the action limits. To specify action limits, go to Specify process targets and process limits for each measure.
Station shutdown: Receive notifications when a station status has been set to Shutdown.

To receive a daily summary instead of individual notifications for all selected notification types, select Daily Summary for the subscription.

Tip

You can also access your subscriptions from the Manage Notifications link on the Account Settings page.

Example of creating a new subscription for specification limit notifications

Complete the following steps to create a subscription for specification limit violations in your product. This example subscription provides a daily summary of specification limit violations via text message.

Select My Account .
Select Edit in the Phone/Text field and enter your phone number. You must add a phone number to receive text messages.
Select Notifications .
Select New Subscription, then select the products, processes, stations, and tags to add to the subscription.
Select Options, then from the dropdown box, select Text only.
Uncheck all options except Specification limit violation.
Select OK.
Select Daily Summary to receive a daily summary instead of individual notifications.
Save your changes.