• What are DPU, DPO, and DPMO?
• What is opportunities per unit?
• What are capability indices?
• Z.bench as an estimate of sigma capability
• Process Z values for attribute capability
• Potential and overall capability
• Observed and expected performance
• PPM
• Capability indices and nonnormal data
• Z-score method for nonnormal capability
• Capability analysis results shown as asterisks