If you are unable to sign in to Companion by Minitab desktop app or Minitab
Workspace, you will need to delete the localdata.xml file.
Warning: When you delete the localdata.xml file, the following options will
return to their default values.
- The units used in the display
of maps, forms, and print setup
- The label used in Simulation
results for capability metrics (Cpk or Ppk)
- The Default dictionary
(specified language) used for spell check
- Any words you added to the
- Your autosave setting
- Your recent file list
- Your recent folder list
To delete the localdata.xml file, complete the following steps.
- Close the Companion by
Minitab desktop app.
- Open File Explorer.
- In the address bar, type:
- Delete the localdata.xml
- Open the Companion by Minitab
desktop app and sign in.
If you continue to experience issues accessing Companion by Minitab, please
Minitab Technical Support or submit a support request