If a Windows computer has multiple MAC addresses, choose the MAC address of
a network card that is always enabled. If the network card that the license
file is attached to becomes disabled, the Minitab License Manager may not start
or run properly. If that happens, users may experience problems starting their
software. You can view the MAC addresses that the License Manager currently
recognizes by using
lmtools.exe from the license manager's installation
lmtools.exe file is installed when the Minitab
License Manager is installed. By default, the file is located in
C:\Program Files (x86)\Minitab\License Manager\.
- Navigate to the
System Settings tab.
- Note the available MAC
addresses in the
Ethernet Address field. The MAC addresses appear in
quotation marks with a space between them.
When you select a MAC address, be aware of power settings or user
profiles on your computer that may disable network cards. For example, some
laptops disable wired network connections when they are removed from a docking
station. For more information on getting a computer's MAC address, go to
Topic ID 2084.