answers the following questions.
- Which defects occur most
- Which defects have the highest
cost or incur the highest cost of poor quality (COPQ)?
- Which inputs cause the most
defects or the least defects?
Your data must be summarized category (defect) names recorded in one
column matched with summarized counts or cost values in another column.
- Determine the defects to
compare and how to summarize them, for example, count, cost, and so on.
- In the
column, record the defect names.
- In the
column, record the number of occurrences or the cost for each defect.
- View the completed
Pareto chart and summarize the results in the
Focus efforts on the defects that account for about 80% of the total
defects. These defects are likely to have the greatest impact on the process
output. If the
Pareto chart is flat, identify other factors, such
as cost, or consider redefining the defects to better identify major problem
For more information, go to
Add and complete a form.