Patient satisfaction data

The manager of a physician's office wants to know which factors influence patient satisfaction. Patients are asked whether they are unlikely, somewhat likely, or very likely to return for follow-up care. Relevant predictors include employment status, age, and proximity to office.

You can use this data to demonstrate Ordinal Logistic Regression.

Worksheet column Description Variable type
Return Appointment The likelihood of returning for an appointment: Unlikely, Somewhat Likely, or Very Likely Response
Employment Status The employment status: Employed or Unemployed Categorical predictor
Age The age of the patient in years Predictor
Distance The distance the patient has to travel to the appointment in miles Predictor
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