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Managers at an amusement park are concerned about long wait times for a new ride. In a brainstorming meeting, they identified 22 possible causes of the long wait times.
You can use this data to demonstrate Cause-and-Effect Diagram.
| Worksheet column | Description |
|---|---|
| Personnel | Variation in wait times that were caused by staff |
| Machine | Variation in wait times that were caused by the equipment, computers, tools |
| Maintenance | Variation in wait times that were caused by maintenance activities |
| Methods | Variation in wait times that were caused by the operating process |
| Management | Variation in wait times that were caused by the management procedures |
| Environment | Variation in wait times that were caused by environmental considerations |
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