Provides a graphical representation of a process. Process maps help you to understand and to communicate the activities, or steps, in a process. They also help you to see the relationships between inputs and outputs in a process and to identify key decision points. Cross-functional process maps help you to see the department and the phase in which an activity occurs.
|When to Use||Purpose|
|Pre-project||Identify potential projects and isolate areas of the process that need improvement .|
|Start of project||Scope the project. Define the start and the end of process segment that is the focus of the project.|
|Mid-project||Identify steps in the actual process, along with their inputs, outputs, activities, and constraints.|
|Mid-project||As a team exercise, set aside inputs that have little influence on the output of interest.|
|Mid-project||As a team exercise, simplify and eliminate process steps.|
|End of project||Document changes in procedures for the improved process.|
No data requirements exist because you use this tool only to collect and organize data.