Amusement park wait time data

Managers at an amusement park are concerned about long wait times for a new ride. In a brainstorming meeting, they identified 22 possible causes of the long wait times.

You can use this data to demonstrate Cause-and-Effect Diagram.

Worksheet column Description
Personnel Variation in wait times that were caused by staff
Machine Variation in wait times that were caused by the equipment, computers, tools
Maintenance Variation in wait times that were caused by maintenance activities
Methods Variation in wait times that were caused by the operating process
Management Variation in wait times that were caused by the management procedures
Environment Variation in wait times that were caused by environmental considerations
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